Dispatch open · a person answers
Contact dispatch
Booking inside two hours, or changing a trip that is already confirmed? Call. Everything else — quotes, corporate accounts, group work, accessible vehicles — reaches us just as well by form or email. Dispatch is staffed every hour of every day.
Reach us
Four ways in. All of them staffed.
Telephone
(773) 516-3780
Open 24 hours, 7 days. The fastest route for anything urgent, any change to a confirmed booking, and all accessible-vehicle requests.
Text message
Text (773) 516-3780
The same number. Useful when you are already in the terminal and would rather not talk. Message and data rates may apply.
book@drivelimos.com
Best for corporate accounts, invoices, multi-vehicle itineraries and anything with an attachment. Replies day and night.
The calculator
Price a trip in 60 seconds
If you want a number rather than a conversation, this is the shortest path. Itemised total on screen before you give a name.
Service area
Where we run
The City of Chicago and the Loop, O'Hare (ORD) and Midway (MDW), the North Shore, the western, north-western and southern suburbs, and the collar counties — Cook, DuPage, Lake, Will and Kane. Long-distance runs to Milwaukee, South Bend and Indianapolis on request.
Suburb pages
Accessible vehicles
Wheelchair-accessible vehicles are available, and we would rather you booked them by telephone than through a form. Call (773) 516-3780 so dispatch can confirm the equipment you need — lift or ramp, seated width, securement points, a service animal travelling with you — and assign a chauffeur trained on that vehicle.
Please give us as much notice as you can; 48 hours or more is safest, because accessible vehicles are scheduled individually rather than pulled from the general fleet. Shorter notice is still worth asking about, and we will tell you honestly whether we can do it. There is no accessibility surcharge — the published rate for the vehicle class is the rate you pay. If any part of this website is difficult for you to use, say so and we will take the booking whichever way suits you; our accessibility statement sets out the rest.
Send an enquiry
For a firm price the calculator is faster. Use this for anything that needs a human — group work, corporate accounts, unusual itineraries, questions.
Sent.
Dispatch has it. Expect a reply by text or email, usually within ten minutes. If it is urgent, call (773) 516-3780 — a human answers, day or night.
Before you call
Things dispatch will ask you.
Have these to hand and a booking takes under two minutes on the phone.
- Date and pickup time. For departures we work back from the flight, so the flight time is enough.
- Pickup address and destination. A hotel or terminal name is fine.
- Passenger count and luggage. This decides the vehicle class more than anything else.
- Flight number, for any airport arrival — it is what lets us track and re-time your pickup free of charge.
- Anything unusual. Child seats, a service animal, a wheelchair, oversized instruments, a dog crate, five extra stops.
- Who is paying, if it is a company — we can open an invoiced account on the same call.
Prices quoted by phone are the same published rates you see on the homepage rate table. Nothing is negotiated and nothing is added later. Cancellation windows, surcharges and the full conditions of carriage are set out in our terms.
Dispatch
A person answers, every hour.
Not a queue, not a callback window. Call, text or email — whichever suits the moment you are in.